Consultancy

Big brains are available to focus on your specific challenge.

Designing Behavioural Change

Sometimes you need substantial and sustained support to deliver the change you seek. Our experienced international team have expertise in all aspects of behaviour change design. This might include developing a supporter journey for a fundraising charity, reducing anxiety for children being treated in a hospital operating theatre, or improving nutritional choices among adults at staff canteen.

Among the projects we’ve undertaken are:

Culture Change

Refuge - For women and children. Against domestic violence.

Helping Refuge, the UK’s leading domestic violence charity, to align staff behaviour alongside a new set of values. This involved identifying ways to embed new values in in staff and board members’ behaviour.

Online Re-Design

Mozilla

Redesigning the web structure of Mozilla, the progressive digital inclusion and internet transparency agency. We also worked on messaging  to alert supporters to the intrusion of big tech and governments in private lives.

Audience Inclusion

Bristol Museum & Art Gallery

Developing an experience for Bristol Museums to bring traditionally excluded or ignored communities and individuals into their buildings. We reworked the visitor journey to improve messaging and ensure new audiences felt welcome.

Cash Campaign

National Public Radio - NPR

Working with NPR in the US to design more effective messages that encouraged listeners to challenge some of the fake news being shared elsewhere. This helped in their successful $1M campaign to counter Trump cuts.

Better Behaviour

Greenpeace

Better Behaviour

Exploring with Greenpeace Nordic new ways to engage supporters in becoming more generous. And  in persuading these supporters to move beyond sorting and recycling and change travel and energy use.