Terms & Conditions

=mc consulting | Decision Science resources

Last updated: 19 December 2025

1. About these terms

These terms explain how we sell and provide our decision science resources, including the Donor Decision Deck, training tools, downloads and related materials. By placing an order, you agree to these terms.

2. Who we are

This website is operated by The Management Centre (UK) Ltd t/a =mc consulting, specialists in decision science, behavioural insight and social impact.

Contact: bernardross@mc.consulting

3. What we sell

Our products may include physical resources, digital downloads, and online learning materials.

4. Who can buy

You must be 18 or over and legally able to enter a contract.

5. Prices and payment

Prices are shown on the website. VAT is applied where required. Payment is taken at point of order. You can also ask for an invoice.

Contact: bernardross@mc.consulting

6. Digital products

Access to digital products begins immediately after purchase. Once accessed, digital products are non‑refundable unless faulty.

7. Physical products

Delivery times are estimates. We ship by the most effective means we can. Yor product should arrive within 14 days. Please check items on arrival and notify us within 5 working days of arrival of any issues.

8. Cancellations and refunds

Digital products are non‑refundable once accessed. Physical products may be refunded or replaced if faulty, damaged or incorrect.

9. Intellectual property

All materials are protected by copyright. They may be used within your organisation but not resold or shared without permission.

10. Use with integrity

Our tools should be used ethically and responsibly.

11. Liability

Our liability is limited to the price paid for the product.

12. Feedback

Feedback may be quoted for learning or marketing purposes.

13. Privacy

We handle data responsibly and never sell personal data.

14. Governing law

These terms are governed by the laws of England and Wales.